Friday 19 February from 12am to 1pm Friday 19 February from 10am to 11am Friday 19 February from 11am to 12pm Friday 26 February from 10am to 11am Friday 26 February from 11am to 12pm Friday 5 March from 10am to 11am Friday 5 March from 11am to 12pm Friday 12 March from 10am to 11am Friday 12 March from 11am to 12pm Friday 19 March from 10am to 11am Friday 19 March from 11am to 12pm Friday 26 March from 10am to 11am Friday 26 March from 11am to 12pm
Being successful in retail and hospitality requires an innovative approach.
The City of Sydney’s retail innovation program has been instrumental in helping local businesses think differently, innovate their business models and embrace new trends by working with leading entrepreneurs.
Growing on the program’s success, the City of Sydney is offering a series of free online education sessions.
Key speakers will cover topics from digital marketing, e-commerce and pop-up experiences, to understanding customers and content strategy. These sessions zero in on the topics that matter most to growing businesses.
Propel your business to the next level.
20 sessions over 10 weeks, do one or do them all
Kicking off 22 January
Friday 19 February
10am Understanding shopper behaviour, with Peter Huskins from Shopability. Know the difference between a customer, consumer and a shopper. Improve my connection to them and influence their behaviour. Craft specific brand, product messages and concepts to your target market.
11am Unlock your sales power in-house, with Annie Luu from Fingerprint for Success. Unlock your sales power in-house by leveraging F4S. Based on more than 20 years of research, the F4S work style assessment helps you and your team identify blind spots and work motivations.
Friday 26 February
10am Digital marketing: Essentials for retail brands, with Jasmine Batra from Arrow Digital. Take a peek at new digital marketing essentials to add to your toolkit and. And plan your next "Big 3" digital marketing projects to meet your sales goals.
11am The Virtual World: Retail with Zoom and Brauz. with Charlie Thomlinson (Zoom), Lee Hardham (Brauz) and Shane Lenton (Unified Commerce)
Platforms like Zoom are connecting people in the new world of remote working and living. Brauz has enabled retailers and shopping centres stay connected. Zoom and Brauz have teamed up to deliver best virtual shopping experiences to retailers. They’ve made it easy to setup, simple to use and affordable.
Friday 5 March
10am Digital marketing: Getting in front of hot customers, with Jasmine Batra from Arrow Digital. Get in front of a “ready to buy” customer. Free tools for keyword research and tips on making it to page 1 organically so you can be found by actively searching customers.
11am Guest speaker
Friday 12 March
10am Digital marketing: Words that sell, with Jasmine Batra from Arrow Digital. Reach new customers with copy and ads that people want to read and watch that gets them to open their wallets.
11am Building ethical supply chains, with Sally Irwin from Freedom Hub. Learn how and where modern slavery is happening in Australia, and how your business can check risk of slavery in your supply chains.
Friday 19 March
10am Digital marketing: Understanding paid ads, with Jasmine Batra from Arrow Digital.
11am Learning to love risk, with Katie Shortland from RaRa Group.
Friday 26 March
10am Digital marketing: Know your numbers, with Jasmine Batra from Arrow Digital.
11am Building resilience and calm during stressful times, with Debra Fairfull from Blisspot.