Online English course: Business English

Want to communicate more clearly and confidently at work? This 8-week online Business English course is designed for learners with an existing foundation in English who want to strengthen their communication skills for professional and workplace situations.

Through interactive lessons and realistic business scenarios, you'll practise writing clear professional emails, contributing to meetings, delivering presentations, and communicating with colleagues and clients. You'll develop the vocabulary, tone, and communication strategies needed to express your ideas clearly, ask questions, handle discussions, and adapt your English to different professional contexts.

Alongside practical language skills, you'll explore workplace communication styles and cross-cultural expectations in diverse professional environments. Whether you're currently working, preparing for employment, or looking to progress in your career, this course will help you communicate with greater clarity, confidence, and professionalism.

Course content

During the course, participants will be guided through key concepts, techniques and approaches that typically include:

Professional writing

• Writing professional emails and business correspondence

• Structuring messages clearly and effectively

• Using appropriate tone and language for different audiences

• Responding to enquiries, complaints, and workplace communications

• Avoiding common mistakes in professional writing

Meetings and workplace communication

• Participating confidently in meetings and discussions

• Expressing opinions, agreement, and disagreement professionally

• Asking questions and clarifying information

• Handling interruptions and keeping discussions on topic

• Communicating effectively with colleagues and clients

Presentations, negotiation, and persuasive communication

• Structuring clear and engaging presentations

• Using appropriate language for different audiences

• Developing persuasive communication techniques

• Using language for negotiation and professional discussions

• Handling questions, feedback, and objections

Networking and cross-cultural communication

• Developing small talk and professional conversation skills

• Building professional relationships and networking with confidence

• Communicating in multicultural workplaces

• Understanding cross-cultural communication differences

• Adapting communication styles for different professional contexts

Intended audience

This course is suitable for:

• Learners who use English as an additional language and want to communicate more confidently in professional settings

• People currently working or preparing to enter an English-speaking workplace

• Professionals looking to improve their workplace writing, speaking, and presentation skills

• Learners seeking practical English communication skills to support career progression

• Anyone wanting to better understand communication styles in diverse and multicultural workplaces