When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.
This 1 Emotional Intelligence Course For Managers will help you develop your emotional intelligence.
What will attendees learn?
Understand what emotional intelligence means
Recognise how our emotional health and physical health are related
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Understand the different emotions and how to manage them
Create a personal vision statement
Understand the difference between optimism and pessimism
Validate emotions in others
What topics are covered?
History of emotional intelligence
Emotional intelligence defined
Validating emotions in others
Setting your personal vision
Instruction by an expert facilitator
Small, interactive classes
Specialised manual and course materials
At the end of the course, attendees will have an opportunity to ask questions and fill out an action plan.
Karstens venues have now implemented the below safety measures. Covid measures in place to ensure that our venues adhere to the guide lines as set out by the Federal and State governments:
1.5 meter physical distancing in conference rooms and break out areas.
Provision of clearly visible signs for customers and staff stating how many people are allowed in each conference room and break out areas.
Clean and disinfect high touch surfaces regularly, including desks, lift buttons, door handles and any other touch points.
Ensure the highest hygiene practices among food handlers and operations staff.
Provide and promote sanitizers for use on entering our break out area and conference rooms.
When there are multiple groups on a conference floor we will ask presenters to stagger their breaks, so there are less people in the breakout area.
All catering will be organised in such a way to minimize food handling for participants
All karstens staff completed the Covid-19 infection course and are asked to download the coronavirus tracing app, we would recommend to have any of your participants to also ask to download the app.