Changing consumer expectations, a never-ending increase in competition, the continual advent of new technology and the rise of omnichannel and digital strategies means the retail sector is fundamentally being reinvented. In this era of change, in order to stay competitive and relevant, businesses need to embrace and adapt to these changes, or risk getting left behind.
The emergence of AI into the retail scene lends businesses numerous capabilities to increase their bottom line and thrive in the dynamic consumer space. AI provides businesses with opportunities to optimise value chain efficiency, expedite core planning, procurement and distribution processes, gain extensive understanding of consumer behaviour, and forecast consumer demand. In this event, we congregate experts in AI to discuss how AI is changing the retail industry, how businesses get started with implementing AI and machine learning into their strategies, and what the future of AI looks like.